Shipping Policy

At Sponse, we work to ensure your beauty tools arrive safely and on time.

1. Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

2. Shipping Time

After processing, most orders are delivered within 5–10 business days, depending on your delivery location and carrier service.

3. Shipping Locations

We currently ship within the United States only.

4. Shipping Costs

Shipping charges, if applicable, will be clearly shown during checkout before you complete your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking details when available.

6. Delivery Delays

Delivery estimates are not guaranteed. Delays may occur due to weather, carrier delays, high order volume, or other circumstances beyond our control.

7. Incorrect Address

Please ensure your shipping address is complete and correct before placing an order. Sponse is not responsible for delays or delivery issues caused by incorrect address information.

8. Lost or Damaged Packages

If your package is lost, damaged, or arrives with an issue, please contact us as soon as possible. We will review the matter and assist you with the next steps.

For shipping questions, contact us:

🌐 Website: https://sponse.us/
📧 Email: Support@sponse.us
📍 Address: 227 Raff Ave, Floral Park, NY 11001
📞 Phone: +1 888-366-1043